Developer tools
The email layer that ships with your deploy
Edge-native transactional email for Next.js, Vercel and Cloudflare Workers, with an open-source self-host option.
posthawk.dev ↗AI-native customer support
The support platform for teams and agents, grounded in your own docs.
Connects to the tools your team already runs on
Trademarks belong to their respective owners.
SlackGmailHubSpotShopifyLinearStripeNotionGitHubZendeskSentryMixpanelZapierGoogle DriveAsanaSlackGmailHubSpotShopifyLinearStripeNotionGitHubZendeskSentryMixpanelZapierGoogle DriveAsana
Platform
One platform for every conversation
Most support stacks stitch together a chatbot, a help desk and a wiki. Kuvra is built as one system, so the AI, your team and your documentation always share the same context.
Can I export on the free plan?
AI agent · 4s
Yes — Settings → Data → Export, on every plan.
Answers in seconds
AI agent
Replies to customers around the clock, retrieved from your own articles — and knows when to step aside.
- Hybrid semantic + keyword retrieval with reranking
- Shows the sources behind every answer
- Hands off to a person with full context
Learn more
MMaya ChenAI
TTom BeckerSLA 12m
PPriya NairMine
Built for speed
Shared inbox
Every conversation that needs a person lands in one place, with the customer's history already in view.
- Macros that reply and act in one keystroke
- SLA timers, saved views and collision detection
- Internal notes, @mentions and follow-ups
Learn more
Exporting data
Retrieved passage
One source of truth
Knowledge base
Write articles or import your existing docs site — the same content powers your help centre and the AI.
- Import a docs site from a URL
- Chunked and indexed automatically
- AI-assisted writing and suggestions
Learn more
Loved by agents. Approved by leadership.
Less retyping, more resolving
- Keyboard shortcuts for every action
- Macros that reply, tag and close in one step
- Full customer context beside every thread
- AI-drafted replies and one-click article inserts
M3 past chats
Maya Chen
Can I export my data as CSV?
RReply
AAssign
SSnooze
⌘KMacro
Export guide sent · conversation closed
In production
Built for production, not a demo
The same real-time infrastructure whether you answer ten conversations a day or ten thousand — no re-platforming when support grows up.
To go live
1 tag
One script tag takes the widget from install to your site.
Coverage
24/7
The AI agent answers nights, weekends and holidays.
SLA checks
60 s
Breach checks run every minute, around the clock.
Data residency
EU
Customer data is hosted in the European Union.
Secure by default
Security overview- Workspace isolationEach workspace's data is separated in the database itself.
- Domain-locked widgetThe chat widget only loads on domains you allow.
- Two-factor authAuthenticator-app 2FA for every teammate.
- Role-based accessOwner, admin, member and read-only viewer roles.
01 / 05
Respondo
Product research
In-product surveys
Ask the right users the right question on the right page, and read the answers the same day.
myrespondo.com ↗RelayDNS
Developer tools
Custom domains in one click
Lets the customers of a SaaS product connect their own domain in one click. Their DNS provider writes the records after they approve it.
relaydns.dev ↗
Developer tools
Email infrastructure for your own domain
Real mailboxes on a domain you own, with SPF, DKIM and DMARC set up for you, a REST API with signed webhooks, and the option to run the mail plane yourself.
ruber.me ↗
Creative AI
Generative media studio
A generative media studio for images and video, powered by Genblaze and Backblaze B2.
mediamint.dev ↗Questions, answered
Write articles in the knowledge base or import your existing docs site. Kuvra searches that content for every question and answers from the most relevant passages, so answers come from your documentation rather than being invented.
Still curious? Email hello@kuvra.dev
Blog
Notes on support, AI and the people in between
Engineering
14 July 2026 · 9 min read
Building a RAG pipeline that actually answers the question
Dense vectors alone miss the exact phrasing customers use. Here's how we combined semantic search, keyword search and reciprocal rank fusion — then added a reranker — to get support answers grounded in the right paragraph.
Read article
Product
2 July 2026 · 6 min read
The handoff problem: moving a chat from AI to human without losing context
Most AI support tools get the answer right and the handoff wrong. The moment a person is needed is the moment the experience usually falls apart — here's how we designed around it.
Read article
Playbook
21 June 2026 · 7 min read
Four support metrics worth watching (and three that mislead you)
Most support dashboards optimise for the number that's easiest to compute. Here are the four we'd actually run a team on, and the three that quietly reward the wrong behaviour.
Read article
Get started with Kuvra
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