01What we use
Kuvra uses only cookies and browser storage that are strictly necessary for the service to work. We don’t use analytics, advertising or cross-site tracking, so there’s no consent banner to click through.
02This website
Our marketing website does not set tracking or analytics cookies.
03The Kuvra dashboard
When you sign in to Kuvra, we set a cookie to keep you signed in securely, and store a few preferences in your browser.
| Name | Type | Purpose | Kept for |
|---|---|---|---|
sb-*-auth-token | Cookie | Keeps you signed in to your Kuvra account | Until you sign out or the session ends |
| Active workspace | Local storage | Remembers which workspace you last opened | Until cleared |
| Read state | Local storage | Remembers which conversations you've read on this device | Until cleared |
04The chat widget
When a business adds the Kuvra widget to its website, the widget stores a few items in the visitor’s browser. These are set on the business’s website, and the business is responsible for telling its visitors about them.
| Name | Type | Purpose | Kept for |
|---|---|---|---|
kuvra_session_* | Local storage | Identifies the visitor's conversation session with that business | Until cleared |
kuvra:cfg:* | Local storage | Caches the widget's appearance so it loads quickly | Until cleared |
kuvra:rating:* | Local storage | Remembers that a conversation has already been rated | Until cleared |
| Visit and welcome flags | Local and session storage | Tells a first visit from a return, and shows a welcome message once | Until cleared or the tab closes |
05Your choices
You can delete cookies and local storage in your browser settings at any time. Doing so will sign you out of Kuvra and may reset widget conversations on that device.