Careers
No open roles right now.We’d still like to hear from you.
We’d rather say that plainly than keep a page of aspirational job posts open. Roles get posted here first.
Nothing open today
General introductions are welcome, and we reply to real messages.
Send an introductionHow we work
Four things worth knowing first
If these read as obvious to you, we’ll probably get on.
- 01
Small surface, high standards
Support software is judged on the hundredth conversation, not the first. We'd rather ship four things that hold up than twelve that demo well.
- 02
Write it down
Decisions, trade-offs and the reasons behind them live in writing. It's how a small team stays coherent without living in meetings.
- 03
Close to the customer
Everyone reads real conversations. The fastest way to understand a support tool is to do support with it.
- 04
Honest scope
We say what isn't built yet, internally and on this website. Nobody is asked to oversell the product.
Introduce yourself
If you do write
No cover letter necessary. Three short answers tell us more than a CV.
- Something you built that you're proud of
- A support experience that annoyed you, and why
- What you'd want to own here
Meanwhile, see what we believe or what we ship.
Hi Kuvra,
Something you built that you're proud of:
A support experience that annoyed you, and why:
What you'd want to own here: