Integrations
Plugs into the stackyou already run.
Conversations arrive from your widget, your inbox and your own app. Actions go out to the tools your team works in, and to any endpoint you choose.
Connected apps
Act without switching tabs
Connect once per workspace. From then on, the action is a click away in every conversation, filled in from the thread.
Linear
Turn a bug report into an issue without leaving the conversation.
- Create an issue from a conversation
- Title and description prefilled from the thread
- Connect
- OAuth, one click
- Who
- Owners and admins
- Scope
- Per workspace
- Used from
- Any conversation
Directory
Every integration
Apps, channels, knowledge sources and developer tools, in one list. Everything here works today.
- SlackPost to a channel from any conversation to pull the right people in.AppsConnected appGrowth and up
- LinearCreate an issue from a conversation, prefilled from the thread.AppsConnected appGrowth and up
- HubSpotAdd the customer in view to your CRM as a contact.AppsConnected appGrowth and up
- GmailSend email from a connected Google account, from the same screen.AppsConnected appGrowth and up
- ShopifyLook up orders, customers and products by asking Copilot.AppsConnected appGrowth and up
- Chat widgetThe messenger on your site, themed to your brand and locked to your domains.ChannelsBuilt inAll plans
- EmailSupport email lands in the same inbox as chat, with the same views and macros.ChannelsBuilt inAll plans
- Custom channelsBring WhatsApp, IVR or your mobile app in through the Agent API, labelled as their own channel.ChannelsAPIOwners and admins
- GitHub docsImport the Markdown and MDX docs in a repository, public or private, and re-sync them on a schedule.KnowledgeBuilt inOwners and admins
- Docs site importPoint Kuvra at your help centre URL and its pages become knowledge-base articles.KnowledgeBuilt inAll plans
- Kuvra CopilotThe assistant in your dashboard. On Scale it can act in connected apps, after you confirm.AIBuilt inGrowth and up
- Agent APIOpen conversations and send messages from your own product. Same AI, same inbox.DeveloperAPIOwners and admins
- Streaming repliesServer-sent events: the knowledge-base search and the answer as it's written.DeveloperAPIOwners and admins
- WebhooksSigned events for new messages, status changes and assignments.DeveloperAPIOwners and admins
- End-user sessionsShort-lived tokens so browsers and apps talk to Kuvra without your API key.DeveloperAPIOwners and admins
- API keysWorkspace-scoped keys with read and write scopes, hashed at rest, revocable instantly.DeveloperAPIOwners and admins
Need something else? Tell us which app
For developers
Build on the same brain
The Agent API calls the same pipeline as the widget, so retrieval, handoff, SLAs, triggers and usage all behave the same.
Agent API
RESTOpen conversations and send messages from your own app, IVR or bot. Same AI, same inbox, same handoff.
Streaming replies
SSEAdd stream: true to get the answer as it's written, with the knowledge-base search as it happens.
End-user sessions
TokensMint a short-lived token so a browser or mobile client talks to Kuvra while your key stays on your server.
Signed webhooks
EventsHear about new messages, status changes and assignments the moment they happen, with a signature to prove it.
AI answers until a person replies. The default.
Customer asks
AI agentFollows up
AI agentAfter a teammate joins
MTeammate
curl -X POST "$KUVRA_API/api/v1/agent/conversations" \
-H "Authorization: Bearer $KUVRA_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"user": { "externalId": "user_42", "email": "ada@example.com" },
"subject": "Billing question",
"channel": "mobile",
"aiMode": "until_human"
}'In production
The fine print, up front
What you can rely on when Kuvra is part of your system: how keys are held, how fast you can call, and how events reach you.
- Keys scoped to one workspace
- Signed, replay-safe events
- Refuses private network targets
API keys
- Storage
- Only a SHA-256 hash is kept. The secret is shown once.
- Scope
- One workspace per key, with agent:read and agent:write scopes.
- Revocation
- Immediate, on every instance.
Rate limits
- All calls
- 1,200 per minute per key.
- Generating calls
- 120 per minute per key.
- Over the limit
- 429 with a Retry-After header.
Webhooks
- Signature
- HMAC-SHA256 over timestamp and raw body, with a signing secret per endpoint.
- Retries
- Twice, after 1s and 5s, on network errors, timeouts, 5xx, 408 and 429.
- Delivery
- At least once, unordered. Deduplicate on the envelope id.
- Endpoints
- Public HTTPS only. Private and loopback addresses are refused.
- Failing endpoints
- Disabled after 20 consecutive failures, with the last error shown in Settings.
Integration questions
Slack, Linear, HubSpot, Gmail and Shopify. Each connects once per workspace with OAuth, from Settings → Integrations.
Still curious? Email hello@kuvra.dev