For agencies
Every client,their own desk.
Each client gets a workspace with its own inbox, knowledge base, widget and connected apps. Your team moves between them from one login.
Per client
Nothing shared by accident
Articles, macros, SLA targets, the widget and connected apps all belong to one workspace. Switch clients and all of it switches with you.
Knowledge base
48 articles
- Managing your subscription
- Brewing guides
- Shipping outside the EU
Macros
Missing part: send replacement
Pause subscription
Written in Sundial Coffee’s voice
SLA policies
Widget
Allowed domains sundial.coffee
Connected apps
ShopifyConnected
GmailConnected
Their accounts, not yours
Team
AKAlex KimAdmin
JLJonas LangMember
Onboarding
A new client, live in an afternoon
Their docs become the knowledge base, their website sets the widget's look, and one snippet puts it on their site. The same four steps for every client.
01
Import their help site
Point Kuvra at the client's docs. Pages become articles in their knowledge base and re-sync on a schedule.
sundial.coffee/help
48 articles imported
02
Match their website
Paste their URL and the widget takes on their colours and fonts. Adjust anything after.
03
Lock it to their domains
List the client's domains, and the widget refuses to start anywhere else.
sundial.coffeeshop.sundial.coffee04
Paste one snippet
Each workspace has its own snippet. It goes on the client's site before the closing body tag.
<script src="…/loader.js" data-workspace-id="…" async>
Their brand
Their name on it, not ours
Customers see the client's widget, in the client's colours. Inside Kuvra, each workspace can carry the client's logo and colour, so your team always knows whose inbox they're in.
Know whose inbox you're in
Give each workspace the client's logo and brand colour in Brand Center. The sidebar, buttons and highlights follow it.
How can we help?
Sundial Coffee
Powered by Kuvra
No Kuvra badge
Switch off the “Powered by” badge and the widget carries only the client's name and colours.
Questions from agencies
Each client is a separate workspace. Open the workspace switcher at the top of the sidebar and pick one. Your login stays the same, and your role can differ from client to client.
Still curious? Email hello@kuvra.dev