Pricing
Pay for the answers, not the seats you don’t use.
Every plan includes the AI agent, the knowledge base and the shared inbox. You scale the AI allowance and the controls — not the basics.
Prices per seat · billed monthly
Starter
For small teams getting started
- Up to 2 teammates
- Shared inbox + email
- Embeddable chat widget
- Knowledge base
- 50 AI replies / month
Growth
For growing support teams
- Everything in Starter
- Unlimited teammates
- 1,000 AI replies / mo included
- Kuvra Copilot (AI assistant)
- Integrations (Slack, HubSpot, Linear…)
Scale
For high volume and teams that need control
- Everything in Growth
- 5,000 AI replies / mo included
- Multi-agent Copilot + actions
- SLAs, routing & assignment rules
- Advanced analytics & CSAT
Use cases
Support teams
Let the AI take the repeat questions so your team spends its time on the conversations that need a person.
- AI answers grounded in your knowledge base
- Handoff to the inbox with the full history
- Macros, shortcuts and saved replies for speed
Recommended plan
Growth
$39/seat/month
Solution guide
Deflect repeat questions without losing context
How support teams set up Kuvra around their existing docs.
Read the guideFair billing
Pay for answers,not attempts.
An AI reply is one answer sent to a customer. Everything behind it — retrieval, reranking, drafting — is part of that one answer, not a line on your bill.
- Charged per AI answer — not per retrieval or drafting step
- Replies your team writes never count
- Visitors and customers are never billed
- Change or cancel your plan any time
Compare plans
Every plan includes the AI agent, the inbox and the knowledge base. Here’s what changes as you grow.
Starter
Free forever
GrowthPopular
$39 / seat / month
Scale
$89 / seat / month
Billing questions
You pay per teammate who answers conversations, per month. Starter includes up to 2 teammates; Growth and Scale are unlimited, so you only add a seat when someone joins. Visitors and customers are never charged for.
Still curious? Email hello@kuvra.dev